How much does a UX audit cost?

The short answer

With me, a UX audit starts from $500 and the price depends on how many screens I review. One key flow, such as sign-up, usually costs $500 to $700. A review of the sign-up and the main screens usually costs $1,150 to $1,600. An audit of a whole product usually costs $2,400 to $3,400.

These are typical ranges, not a quote. You get one fixed price in writing before any work starts, and you pay in parts as each milestone is approved. If you prefer to pay by the hour, I also work on Upwork at $45 per hour, but a fixed price means you know the cost and the scope before we begin.

Other designers and agencies charge differently, so I will not tell you what the market rate is. What I can show you is how my own price is built, so you can compare like with like.

What changes the price

The biggest factor is the number of screens and flows in scope. Every screen is reviewed by hand, so a larger scope takes more time and costs more. A single flow with a handful of screens is a small job. A whole product with several user roles is a large one.

Other things matter less but still count. A product with a login needs a test account. A product that works on both desktop and phone has more layouts to check. If you can share analytics, support tickets or user feedback, I can find problems faster, which helps focus the review. None of these extras is required.

The price does not depend on how many problems I find. You pay for the review, not for a number of findings.

What each size covers

Small: one flow, like sign-up. I go through every step as a new user would, and look at the copy, layout, feedback and error states in that flow. This is the best choice when you already know where people drop off and want to understand why.

Medium: sign-up plus the main screens. This covers the first experience and the screens your users spend most of their time on. It is a good fit for a product that has traffic or sign-ups but weak activation.

Large: the whole product. This covers every main area, including settings, billing and empty states. It suits a team planning a redesign that wants a full list of what to fix first.

What you should get for the money

Whoever you hire, a good audit has the same parts. Look for a screen-by-screen review done by a person, not only an automated report. Look for every issue shown on a screenshot, so your team can see exactly where it is. Look for findings ranked by impact and by effort, so you know what to fix first. Look for quick wins your developers can ship this week, and ideas for bigger changes. And look for a call to go through the findings, so you can ask questions.

My audit includes all of these. Read the UX audit service page for how it runs, what I need from you and what the walkthrough call covers.

Questions to ask before you hire an auditor

Is the price fixed, and what exactly is in the scope? A clear scope stops the cost from growing later. Does a person review every screen? Are the findings ranked, or just listed? Is there a call to explain the findings? Is there an NDA if your product is private? And what is not included, for example the work of designing the fixes?

That last question matters. An audit tells you what is wrong. It does not change the product. Fixing the problems is a separate step, with its own scope and price.

Audit first or redesign first?

If you know users are leaving but not why, start with an audit. It costs less than a redesign and shows you where the real problems are, so you do not redesign the wrong things. If you already know what is broken, you can go straight to design.

When you are ready for the fixes, I can design them as a SaaS dashboard redesign, mobile app design or website design. The audit and the design work have separate prices, so you decide after you have seen the findings.